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Urgent - Uninstall Quicktime
Many of our customers have QuickTime installed on their computers, and it is now considered a security risk. On 4/14/16 the US-CERT recommended the removal of QuickTime from all Windows workstations. Apple announced...
Hit-and-run DDoS Attacks
When you build something awesome, there are some who will always try to tear it down. Over the past few days, it appears that our primary VOIP service provider has been under attack. This has resulted in some...
Configuring a Fax Account
When using an in-house fax server along with Windows 7 or later workstations it is necessary to configure a fax account on the local workstation in order to use the server to send and receive faxes.   To setup...
BRIA Setup
Setting up BRIA App for GloTelecom Extension NOTE: You will need your service setup information provided via email. Add New Account type “SIP VoIP (SIP) – Calling” Account Name: [whatever you want to call...
Restore deleted items in Outlook
This feature requires a Microsoft Exchange Server account and doesn’t work with POP3 or IMAP accounts. Microsoft Exchange Server account and doesn’t work with POP3 or IMAP accounts. If you’re using Office 365...
Poor Audio Quality
Question:  Phone calls sound like one of the participants are driving in a tunnel. It cuts out and muffles the sound for about a minute, then clears up. Is there something we can do to fix that? Answer: ...

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